Communications and Customer Service

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Key Focus Area | Communications and Customer Service

Communications and customer service has been a strong focus in the city this past year. Both internal and external communications efforts have been increased and several programs were implemented to improve customer service.

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Miscellaneous Articles

City Hall to Provide Increased Customer Service (December 2009)
Irving Named One of the Most Technologically Advanced Cities in the United States (November 2009)
Irving Awarded for Exceptional Service (September 2009)
City Council Meetings, Work Sessions Air Live on ICTN (September 2009)
Resident Survey Shows Increased Satisfaction with City Services (July 2009)
Irving Tops in Technology (February 2009)
City of Irving 2008 Year In Review (January 2009)

Miscellaneous Videos

Key Focus Area: Communications Initiatives (February 2009)